What is missing in front desk customer service?
Recently, I have noted that there are some error in customer service from front desk, it is an overload information! For example; I went to a bank for deposit. I did appreciate to their service, however, I felt they were lacked of knowledge of their customers. They should know and classify customers it would be better than providing the same standard of service to their customers even if it's such a helpful for some but not all customers needed it. For me giving overloaded information is not helpful at all, it turned to be annoying and spoiling time.
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